Cold Chain & Refrigerated Transport FAQs

Refrigerated transport is the transportation of temperature-sensitive products within a specified temperature range using refrigerated vehicles. The goal of this transport model is not just to deliver the product from one point to another, but to preserve the product's freshness, quality, hygiene, and commercial value.

• Freshness and shelf life are preserved for food products.
• Temperature sensitivity is taken into account in pharmaceuticals and medical products.
• Transportation of frozen products can be planned at -18°C.

Refrigerated vehicle options suitable for different volumes and load types can be planned at Kardan Frigo. Vehicle selection is made according to product type, pallet/box quantity, route, delivery time, and temperature requirements.

• Refrigerated truck: up to approx. 22 tons / 33 Euro pallets.
• Refrigerated trailer: up to 33 pallets for high-volume pallet shipments.
• Large truck: approximately 12-15 tons / up to 18 pallets.
• Medium-sized truck: approximately 8-10 tons / 12-15 pallets.
• Truck and van: approximately 5-7 tons / 8-10 pallets.
• Panel van: approximately 1.5-2 tons / up to 4-5 pallets.
• Small van: approximately 700 kg-1 ton / 1-2 pallets or boxed goods.

Temperature monitoring is used to track the maintenance of the required temperature range for the product during shipment. Depending on the operational structure, in-vehicle temperature, route, delivery point, and shipping time can be monitored.

• Planning can be done at +4°C, +2/+8°C, or -18°C according to the product.
• The temperature requirement before delivery for highly sensitive products is clarified.
• Appropriate tools are selected to reduce the risk of deviation throughout the operation.

Refrigerated transport fees are not calculated based on a single fixed item, but rather on the details of the operation. Distance, vehicle type, cargo volume, temperature requirements, waiting time, number of delivery points, and urgency are the main factors affecting the price.

• In urban deliveries, the number of stops and time are important.
• For intercity transportation, distance and return plan are taken into consideration.
• Truck, lorry, pickup truck, and panel van prices are calculated differently.

Delivery time varies according to origin, destination province, loading time, vehicle type, product sensitivity, and road conditions. City deliveries can usually be scheduled within the same day; for intercity deliveries, the route and distance are taken into account.

• Micro-deliveries within Istanbul can be planned for the same day.
• Route and loading time are crucial for intercity shipments.
• For urgent shipments, a quick solution will be created based on the available vehicle.

Kardan Frigo offers refrigerated transportation services throughout Turkey, based in Istanbul. Shipments of food, medical supplies, frozen goods, and cold chain products can be planned to the Marmara, Aegean, Mediterranean, Black Sea, Central Anatolia, Eastern Anatolia, and Southeastern Anatolia regions.

In urgent shipments, product information, temperature requirements, loading address, delivery address, and vehicle requirements are collected first. The fastest planning is done based on available vehicle status.

• Panel vans and pickup trucks offer advantages for small-volume urgent shipments.
• Trucks and tractor-trailers are considered for high-volume urgent shipments.
• Route planning is important for sensitive products with a risk of delay.

Reducing unnecessary mileage in operations planning, making the right vehicle choices, increasing route efficiency, and correctly utilizing load capacity are important factors that reduce environmental impact. Kardan Frigo focuses on making more efficient route and vehicle planning in feasible operations.

To receive a quote, you need to provide the product type, cargo volume, temperature requirement, pickup point, delivery point, shipment date, and vehicle request. With this information, we will evaluate the most suitable vehicle and price for the operation.

• Telephone: 0532 689 67 76
• Email: info@kardanfrigo.com
• Website: www.kardanfrigo.com

Partial refrigerated transport is the transportation of small volume loads under appropriate route and temperature conditions. Partial transport can be planned by evaluating product sensitivity, delivery time, and compatibility with other loads to be transported in the same vehicle.

In specialized refrigerated transport, custom vehicle allocation can be made according to the customer's product, route, delivery sensitivity, and schedule. Special planning is particularly important for pharmaceuticals, medical products, seafood, frozen foods, and project-based food shipments.

Micro-distribution is a refrigerated shipping model that requires small volume, multi-point, and fast delivery within city limits. It can be preferred for deliveries to supermarkets, restaurants, pharmacies, hotels, manufacturers, warehouses, and branches.

Many temperature-sensitive products can be transported in cold chain logistics. The appropriate temperature range and vehicle type are determined according to the product's structure.

• Vegetables, fruits, and fresh food products
• And, chicken, fish, and seafood
• Milk and dairy products
• Frozen food and frozen products
• Pharmaceuticals, samples, kits, and medical products
• Sweets, cakes, catering, and ready-to-eat meals

ATP refers to refrigerated vehicle standards for the international transport of perishable foodstuffs. ATP/FRC compliant vehicle options are evaluated based on the operational needs, and vehicle/operation-specific document information can be shared upon request.

A GPS tracking system helps monitor vehicle location, routes, and the delivery process. For cold chain operations, location tracking is important for delivery planning and time management.

Product temperature sensitivity, packaging structure, stacking arrangement, and delivery order are taken into account during loading and unloading operations. The time the door is open should be kept as short as possible, and products should be placed on the vehicle with an appropriate stacking and safety plan.

At Kardan Frigo, support is provided to the client in the processes of quotation, vehicle planning, shipment tracking, delivery coordination, and post-operation evaluation. The client contributes to faster and more accurate planning by sharing correct information prior to the operation.

Yes, refrigerated vehicle rental options can be considered according to needs. A suitable solution is planned for daily, weekly, monthly, long-term, or project-based vehicle needs based on product and route information.

The need for a cold storage facility is evaluated based on the type of operation. If there is a need for temporary storage, transshipment, waiting, and a controlled environment before or after transportation, further planning can be done for an appropriate solution.

In food transportation, vehicle interior cleaning, proper packaging, correct stacking, temperature control, minimizing door opening time, and transporting compatible product groups are important. A loading plan should be made according to product type to reduce the risk of cross-contamination.

In the transportation of pharmaceuticals and medical products, temperature sensitivity, recording, delivery time, product safety, and operational discipline are crucial. If the product requires a temperature range of +2/+8°C or a different range, this information must be clearly communicated before shipment.

Seafood is a product group that requires high sensitivity. To maintain the freshness of fish, shrimp, squid, and other seafood, the correct temperature, fast shipping, appropriate packaging, and reduced waiting time are necessary.

In the transportation of fruits and vegetables, temperature, humidity balance, crate structure, air circulation, and delivery time directly affect product quality. Appropriate vehicles, routes, and delivery plans should be made according to the product type.

Pallet supply is the customer's responsibility for most operations. However, palletizing, stacking arrangement, and load security can be evaluated separately based on the operational needs. Pallet size, product weight, and vehicle suitability must be clarified before shipment.

For refrigerated vehicles, cooling capacity, temperature range, and body structure are important based on the product's needs. In some operations, planning can be done for +4°C, +2/+8°C, or -18°C. Vehicle selection is determined by product sensitivity.

Yes, micro-distribution services can be planned for small-volume, multi-point urban deliveries. Panel vans and small cargo vans are particularly advantageous for deliveries from restaurants, grocery stores, pharmacies, manufacturers, warehouses, and branches.

The minimum and maximum load limits vary depending on the type of operation. For small volume loads, a panel van or small truck can be planned, while for large volume loads, a truck, semi-trailer truck, or trailer can be planned.

In cold chain transportation, it is important for the driver to act consciously regarding loading, waiting, door open time, delivery discipline, and product safety. This sensitivity is taken into account in Kardan Frigo operations.

In operations, the euro pallet size of 80x120 cm is generally considered. However, depending on the product's characteristics, different pallet sizes may be evaluated. Vehicle suitability, load weight, and stacking safety must be clarified before shipment.

Vehicle tracking, route control, and shipment coordination can be performed based on operational needs. The tracking system provides significant advantages in time management, delivery planning, and customer notification processes.

Some vehicle options may include equipment that facilitates lifting or loading. If a lift is needed, it must be specifically stated at the proposal stage. This allows for a vehicle to be planned that is suitable for the product, pallet, or crate structure.

Yes, temperature-sensitive operations can be planned for the transportation of pharmaceuticals and medical products. The product's temperature range, transit time, packaging structure, and delivery point are evaluated prior to shipment.

Yes, long-term, project-based, or seasonal refrigerated logistics solutions can be created for companies with regular shipments. In this model, vehicle type, route, delivery day, capacity, and cost structure are managed more systematically.

Drone-assisted cargo and emergency medical transportation is a specialized area that requires research and development and project-based evaluation. Kardan Frigo follows innovative solutions in cold chain logistics; these types of special projects are evaluated separately in terms of operational, technical, and legal compliance.

Shipment cancellations are evaluated based on vehicle.

Kardan Frigo offers solutions to its customers in various fields such as food, chilled food, frozen products, medical products, grocery shipments, catering, warehouse transfer, and intra-city distribution. Reference information can be shared upon request and subject to availability due to customer confidentiality.

In refrigerated transport, vehicle suitability, ATP/FRC certificates, temperature control, hygiene processes, and operational records are important. Vehicle and document suitability are evaluated separately according to the requested operation type.

Customer information, shipment details, cargo information, route information, and commercial operation data are handled with the principle of confidentiality. Operational information is shared only with authorized personnel and to the extent required by the business.

In cold chain transportation, it is important for personnel to be aware of product sensitivity, delivery discipline, loading/unloading processes, and customer communication. These processes are carefully managed in Kardan Frigo operations.

For project-based operations, technical requirements will be evaluated separately if the client has needs for reporting, tracking, data sharing, or software integration. For regular and high-volume work, integration options can be planned.

During the summer term, holiday periods, fruit and vegetable seasons, frozen food surges, or campaign periods, an increase in load can be experienced. In these periods, advance planning is important for vehicle availability and cost control.

In case of damage or product issues, the loading condition, packaging status, transportation temperature, delivery process, and operational record are primarily evaluated. Liability is determined based on the carrier, shipper, packaging, loading, and delivery conditions.

Most domestic shipments do not require customs processing. However, in cases of free zones, specially permitted shipments, or operations requiring documentation, the process is evaluated separately, and the necessary guidance can be provided.

The correct selection of vehicles for cold chain protection, vehicle preparation before loading, proper door usage, route planning, and minimizing waiting time are important. If electric assistance or special equipment is needed, it must be specified during the quotation phase.

In complaints, shipping information, the delivery process, timelines, product status, and operational details are examined. The goal is to quickly understand the problem, generate a solution, and prevent the recurrence of the same risk in future operations.

Humidity control is especially important in the transportation of vegetables, fruits, and fresh produce. Air circulation, packaging structure, stacking arrangement, and vehicle selection are evaluated based on the type of product.

In refrigerated transport, the technical condition of the vehicle, refrigeration unit, body insulation, and maintenance history are important for product safety. Vehicles are evaluated for compliance and usability before operations.

Kardan Frigo values a.

The payment method is determined by customer type, transaction volume, one-time or recurring operational model, and contract structure. Bank transfer, EFT, or corporate payment plans are clarified before operations begin.

Insurance coverage is evaluated based on product type, shipping model, contract terms, and operational details. For sensitive, high-value, or conditionally specific products, insurance coverage must be clarified before shipment.

The micro-distribution service will primarily be planned with Istanbul as the base. Depending on demand, route, vehicle availability, and operational volume, evaluations can also be made in different cities.

In micro-distribution, the minimum load quantity can vary depending on the type of operation. Small volume palletized products, loads of 1-2 pallets, or urgent deliveries can be considered with van and small truck options.

Micro-distribution fees are calculated based on load volume, number of delivery points, distance, waiting time, temperature requirements, vehicle type, and operational urgency. Load details must be shared for the net price.