Privacy Notice (KVKK)
Information regarding the processing, storage, transfer, and protection of your personal data
As Kardan Frigo, we attach importance to the privacy and security of your personal data. This disclosure text is prepared for our customers, potential customers, suppliers, business partners, website visitors, and individuals who contact us.
This text provides information about the purposes for which your personal data is processed, the methods by which it is collected, with whom it may be shared, and your rights within the scope of the KVKK.
Text Scope
Necessary administrative and technical measures are taken to protect your personal data against unauthorized access.
You are informed in a clear and understandable manner about the purposes for which your data is processed.
Your personal data is processed only for necessary and legitimate purposes.
You can exercise your rights to request information and make applications under the KVKK.
Data Controller
Data controller within the scope of Law No. 6698 on the Protection of Personal Data:
- Company Name: Kardan Frigo Aviation and Logistics Industry and Trade Limited Company
- Brand Name: refrigerated van rental
- Address Ataköy Towers, Bakırköy, Istanbul
- PHONE 0532 689 67 76
- Email: info@kardanfrigo.com
- Website www.kardanfrigo.com
2. Purpose of the Clarification Text
This KVKK Clarification Text has been prepared for the purpose of providing information regarding the personal data processed by Kardan Frigo within the scope of refrigerated transportation, cold chain logistics, reefer vehicle rental, tendering, customer relations, operations planning, finance, and accounting processes.
Your personal data is processed in accordance with the law, principles of good faith, and proportionality, for specific, clear, and legitimate purposes.
Processed Personal Data
3. Processable Personal Data Categories
The following personal data may be processed based on your relationship with Kardan Frigo, the service you received, your quotation request, or your website usage:
| Data Category | Examples of Data That Can Be Processed | Purpose of Use |
|---|---|---|
| Credentials | Name, surname, company representative information, signature information | Execution of quotation, contract, invoice, and operation processes |
| Contact Information | Phone number, email address, address information | Customer communication, offer submission, shipment coordination |
| Customer Transaction Information | Quote requests, shipping information, product type, delivery point, route information | Planning and execution of refrigerated transport services |
| Finance and Accounting Information | Invoice information, payment information, accounts receivable information | Accounting, collections, invoicing, and financial record-keeping processes |
| Website Usage Information | IP address, cookie records, form records, visit date, and technical log information | Website security, contact forms, and improvement of service quality |
| Requests and Complaints Information | Requests, suggestions, satisfaction, complaints, and support logs | Customer relationship, service quality, and solution process management |
4. Purposes of Processing Personal Data
Your personal data may be processed for the following purposes:
- Refrigerated transport, cold chain logistics, and refrigerated vehicle rental services.
- Receiving, evaluating, and preparing bid requests
- Managing customer communication and coordinating the operational process
- Loading, transportation, delivery, route and vehicle planning
- Execution of invoicing, payment, current account, accounting, and finance processes
- Creation of contract, order, service, and operational records
- Management of customer satisfaction, demand, suggestion, and complaint processes
- Fulfillment of legal obligations and compliance with requests from authorized institutions
- Ensuring the security of websites, contact forms, and digital channels
- Improving service quality, operational efficiency, and customer experience
5. Personal Data Collection Methods
Your personal data can be collected through the following channels, by automated or non-automated methods:
- The contact and quote forms on our website
- Phone, WhatsApp, email, and digital communication channels
- Face-to-face meetings, written forms, and contract processes
- Invoice, payment, current account, and accounting records
- Operations, shipping, route, and delivery planning processes
- Website cookies, IP logs, and technical log records
6. Legal Grounds for Processing Personal Data
Your personal data may be processed within the scope of the legal grounds specified in the KVKK:
- Explicitly provided for in the laws
- To be necessary for the formation or performance of a contract
- Fulfillment of the data controller's legal obligation
- Necessary for the establishment, exercise, or protection of a right
- Processing within the scope of legitimate interest, provided it does not harm the fundamental rights and freedoms of the data subject
- In necessary cases, obtaining your explicit consent
7. Parties to Whom Personal Data May Be Transferred
Your personal data may be shared with the following individuals, organizations, and institutions, limited to the purposes stated above and in compliance with the KVKK:
- Authorized public institutions and organizations
- Accounting, financial consulting, legal, and consulting services providers
- Banks, financial institutions, and payment processors
- Suppliers, solution partners, and service providers required for the execution of the logistics operation
- Information technology, server, software, website, email, and technical infrastructure service providers
- The relevant business partners involved in the demand, supply, contract, shipment, and delivery processes
Your personal data will be transferred to the extent required by the service, limited to the purpose, and with necessary security measures taken.
Our Approach to Data Security and Privacy
As Kardan Frigo, we take care to take the necessary administrative and technical measures to ensure the security of your personal data.
8. Personal Data Retention Period
Your personal data will be retained for the period required by the purposes of processing and within the legal retention periods stipulated in the relevant legislation.
Your personal data will be deleted, destroyed, or anonymized if the reason requiring its processing ceases to exist or if the legal retention period expires.
9. Cookies and Website Usage
When you visit the website www.kardanfrigo.com; technical cookies and log records may be used to improve site performance, ensure security, enhance user experience, and guarantee the proper functioning of contact forms.
You can change or delete your cookie preferences through your browser settings. If essential cookies are disabled, some parts of the website may not function correctly.
Your Rights Under KVKK
10. Rights of the Data Subject
Under the KVKK, you have the following rights regarding your personal data:
11. Application Method
You can submit your requests in writing or by contacting our company to exercise your rights within the scope of KVKK.
- Email: info@kardanfrigo.com
- PHONE 0532 689 67 76
- Address Ataköy Towers, Bakırköy, Istanbul
Please clearly state your name, surname, contact information, and request in your applications. This will help us evaluate your request more effectively. Our company concludes applications within the periods stipulated by the legislation.
12. Changes to the Lighting Text
Kardan Frigo may update this KVKK Information Text due to legislative changes, company processes, scope of services, or technical infrastructure modifications.
The current text becomes valid from the date it is published on the website www.kardanfrigo.com.
Last Updated Date: 06.07.2026
Contact Kardan Frigo
You can reach us through the following channels for your applications within the scope of KVKK, information requests, or questions regarding personal data processing.
