Privacy Policy

Privacy Policy

Kardan Frigo Privacy Policy

Privacy Policy

At Kardan Frigo, we prioritize the privacy of users who visit our website, customers who request quotes, and individuals who contact us. This policy has been prepared to explain the purposes for which personal data is processed, how it is protected, and the rights of the data subjects.

Data Security Reasonable technical and administrative measures are implemented for the privacy and security of personal data.
Transparent Information The data collected, processing purposes, and communication channels are clearly stated.
Cookie Usage Cookies may be used for website performance, user experience, and security purposes.
KVKK Rights Relevant persons can exercise their rights to apply and receive information within the scope of KVKK.

General Information

Scope of the Privacy Policy

This Privacy Policy, KARDAN FRIGO AVIATION AND LOGISTICS INDUSTRY AND TRADE LIMITED COMPANY operated by www.kardanfrigo.com This document provides general information regarding personal data that may be obtained through the use of the internet site, contact forms, quote requests, email, and phone calls.

People who visit our website, fill out the contact form, request a quote, or contact us by phone/email are informed within the scope of this policy.

Last Updated: 07/06/2026

Data Controller

Data Controller Information

Under Law No. 6698 on the Protection of Personal Data, the data controller is the real or legal person who determines the purposes and methods of processing personal data. Within the scope of this policy, the data controller is the following company:

Company Name KARDAN FRIGO AVIATION AND LOGISTICS INDUSTRY AND TRADE LIMITED COMPANY
Address Ataköy Towers, Bakırköy, Istanbul
Email info@kardanfrigo.com
Phone 0532 689 67 76

Personal Data

Collected Personal Data

The following personal data may be processed within the scope of your website usage, quote requests, and communication processes:

Data CategorySample DataAcquisition Channel
CredentialsName, surname, company representative informationContact form, request for quotation, email, phone call
Contact InformationPhone number, email address, company addressContact form, request for quotation, direct contact
Request and Operation InformationProduct type to be transported, temperature requirement, cargo volume, origin and destination addressRequest for proposal, phone call, email correspondence
Transaction Security InformationIP address, visit date, browser information, site usage activityWebsite visits, cookies, and technical logs
Customer Transaction InformationQuote history, order/operation records, communication notesCustomer relations and operational processes

Processing Purposes

Purposes for Processing Personal Data

Your personal data may be processed in a limited and proportionate manner for the fulfillment of service requests and the conduct of commercial activities.

Responding to Communication Requests Answering questions and information requests received via website, phone, or email.
Quotation Preparation Processes Preparing quotes for refrigerated transport, cold chain logistics, refrigerated vehicle rental, and storage needs.
Operations Planning Transport organization based on product type, temperature requirement, load volume, route, and delivery information.
Customer Relationship Management Communicating with current and potential customers, following up on requests, and improving service quality.
Site Security and Performance Ensuring the website operates securely, improving user experience, and resolving technical issues.
Legal Obligations Fulfillment of obligations arising from legislation, meeting requests from authorized institutions and organizations.

Data Transfer

Transfer of Personal Data

Your personal data may be shared with service providers, business partners, authorized public institutions, or relevant third parties, limited to the purposes of service provision, execution of offer and operational processes, obtaining technical infrastructure services, and fulfilling legal obligations.

Kardan Frigo pays attention to the principles of privacy, security, and proportionality in personal data transfer processes.

Cookie Policy

Cookies and Website Usage

Cookies may be used on our website to improve user experience, measure site performance, ensure security, and perform technical functions.

Cookie TypePurpose of Use
Required CookiesUsed for the website to function safely and accurately.
Performance CookiesIt can be used to analyze general performance data such as page visits, site speed, and usage statistics.
Functional CookiesCan be used to improve user preferences and site experience.
Analytical CookiesIt can be used to understand which pages of the website are visited more and to improve content.

You can delete, block, or change your cookie preferences through your browser settings. However, disabling some cookies may cause certain website functions to not work properly.

Storage and Security

Personal Data Storage and Protection

Personal data is kept for the period required by the processing purposes and taking into account the retention periods stipulated in the relevant legislation. Personal data whose retention period has expired or for which the reason requiring its processing has ceased to exist may be deleted, destroyed, or anonymized in accordance with the legislation.

Kardan Frigo makes reasonable technical and administrative security measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

Protection Against Unauthorized Access Access to data is limited to individuals and processes necessary for the execution of the service, to the extent possible.
Technical Infrastructure Security Security measures are implemented in website, email, and digital communication infrastructure.
Processing After Storage Period Unnecessary personal data is deleted, destroyed, or anonymized in compliance with the law.

Third-Party Links

Third-Party Websites

Our website may contain links to third-party websites or platforms from time to time. Kardan Frigo is not responsible for the privacy practices of websites accessed through these links.

When you visit third-party sites, it is recommended that you review the respective site's privacy policies and cookie policies.

Rights Under the KVKK

Data Subject Rights

Under Law No. 6698 on the Protection of Personal Data, data subjects can exercise various rights concerning their personal data by applying to the data controller.

Learn whether your personal data is being processed.
Request information regarding the processing of your personal data.
Learning the purpose of processing and whether data is used appropriately for that purpose.
Knowing the third parties to whom data is transferred, whether domestically or internationally.
Requesting correction of incomplete or incorrectly processed personal data.
Requesting the deletion or destruction of personal data within the scope of the conditions stipulated in the legislation.
Requesting notification of correction, deletion, or erasure to transferred third parties.
Request for compensation for damages incurred due to unlawful processing.
You can submit your applications in writing, along with information to verify your identity, or via email to info@kardanfrigo.com. Applications will be evaluated within the periods stipulated by the legislation, depending on the nature of the request.

Contact

Contact for Privacy and Personal Data Requests

You can contact Kardan Frigo through the following communication channels for our Privacy Policy, inquiries regarding the processing of your personal data, or your rights under KVKK.

Company KARDAN FRIGO AVIATION AND LOGISTICS INDUSTRY AND TRADE LIMITED COMPANY
Address Ataköy Towers, Bakırköy, Istanbul
Subject of the Request Privacy, cookies, personal data requests, and information requests
Kardan Frigo - Gizlilik Politikası
KARDAN FRİGO COMMUNICATION

Always Close. Always Ready "Our team is ready to assist you with any cold chain or refrigerated transport needs."

HEAD OFFICE

Ataköy Neighborhood, Sections 7-8-9-10.

Çobançeşme E-5 Service Road St. Ataköy Towers Block A No:20/1 Internal Door No:70 Bakırköy / Istanbul